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  • Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients.” ~ Sir Richard Branson

Training

“Our strongest core value is to view the experience through the eyes of the consumer” ~ Tjaart Walraven – Director Food Template

There is simply no denying the fact that properly trained retail staff, or any staff member that has interaction with the consumer can deliver better results for the retailer/ business owner. Unless your staff is better trained than the competition, armed with more product knowledge and strategies to solve customer problems, your retail and/or business operation will be competing primarily on price.

Courses are designed and delivered by experts to enhance an individual’s ability and knowledge to contribute towards a better profitability for the business.

Your staff must know what they are selling in order to be effective salespeople. They should know the features and benefits of all the products sold in your business. Mix this knowledge with enthusiasm about the product and a desire to help people and you will have a winning combination.

Contact us to develop material for your business and train your staff.

 


The Process

This information gives a brief overview into a typical consulting process.
However every process is tailor made to the business requirements depending on size, objectives and desired outcome.

Training
Consulting
Events